C
Crowe Services Materials Handling · Est. Sydney
Services Approach Work About DockIQ — Free diagnostic Warehouse Costing Warehouse Design Contact
Materials Handling · Warehouse · Distribution

Warehouse & logistics systems,
designed properly.

Independent consultancy for operators who need a working system, not a sales pitch. Thirty years designing distribution centres, materials handling, and freight operations across Australia — from greenfield slab to live optimisation.

30yrs
Designing warehouse & freight systems across Australia
7DCs
Distribution centres scoped, planned or delivered
2,130std
Design standards curated into a live knowledge base
1tool
Free operator diagnostic — DockIQ
What I do

Independent support across the lifecycle of a distribution system.

Three engagement types. Each is scoped flat-rate up front — no surprise variations, no vendor kickbacks, no equipment commissions.

01 · Design

DC & Warehouse Design

Greenfield slab to storage concept, or brownfield retrofit of an existing facility. Racking, flow, dock layout, materials handling specification, compliance — all delivered in drawings your builder and fit-out contractors can actually build from.

  • Concept, schematic & detailed design
  • Racking & MHE specification
  • FM Global compliance review
  • Fit-out tender support
02 · Diagnose

Operational Diagnostics

Short, focused engagements for operators who know something's wrong but not what. Desktop review of your layout, slotting and throughput data — ending in a ranked action list with costs, timelines and expected return, not a 40-page deck.

  • Slotting & velocity analysis
  • Layout & flow review
  • Capacity / cube assessment
  • Written recommendations in 10 business days
03 · Deliver

Project & Vendor Delivery

Client-side project management for owners who don't want to run a warehouse build or retrofit in-house. Vendor scoping, tender management, commissioning support, handover documentation — all from a consultant who has no stake in who gets picked.

  • Scope & specification writing
  • Tender management & vendor selection
  • Commissioning & handover
  • Owner's representative on-site
New · Free tool

Find the real constraint in your warehouse — in under three minutes.

DockIQ is a free ten-question diagnostic for warehouse and DC operators. Answer in plain language about your fill, volume, pick rates and pain points — get back a traffic-light read on whether your next dollar is best spent on process, layout, or more space. No login. No sales call unless you want one.

10Questions
~3minTo complete
$0To run
DockIQ · v1 Q4 / 10
Which single pain point costs you the most?
Pickers taking too long to find stock
People making mistakes or training issues
We physically can't fit more product
Receiving / despatch creates a bottleneck
How I work

Short scopes. Clear outputs. No retainer treadmill.

Most operators don't need a six-month consulting engagement. They need someone with thirty years of scar tissue to look at their site, tell them what's actually going wrong, and hand them a decision they can action. That's how these projects run.

01 / Brief

Free 30-minute brief

A focused call. You walk me through the site, I ask a lot of questions, we decide together whether a diagnostic or a design engagement is the right next step. No pitch deck, no follow-up harassment.

02 / Scope

Fixed-price proposal inside 5 days

A one-page scope. What I'll look at, what you'll get, when, and how much. Flat price, so you know what it costs before you say yes.

03 / Work

Short, sharp engagement

Most diagnostics land in 10 business days. Design packages in 3 to 8 weeks depending on scope. I work remote where I can, on-site where I must.

04 / Handover

Written recommendations you can action

Ranked, costed, sequenced. No 60-slide deck. If you want me to project manage the delivery, that's a separate engagement — and only if you want it.

Selected work

Built for operators who actually run stock — not consultants who write reports about it.

Distribution centre

Greenfield RDC design, NSW

Concept and schematic design for a 40,000m² regional distribution centre, including racking, dock and MHE specification, and FM Global fire protection compliance.

40,000 m²Concept → Schematic2024
Retrofit

Brownfield slotting & flow redesign

Layout and slotting review for a 3PL whose pick rate had fallen 22% in 18 months. Identified three flow cross-overs and a velocity mismatch; new slotting plan recovered the gap in six weeks.

3PLDiagnostic → Re-slot2024
Airport logistics

Baggage & cargo systems leadership

Ten years in airport logistics — baggage handling, cargo facilities, and landside freight operations — across three Australian capital airports. Systems engineering and vendor management.

3 airportsDesign → Delivery2015–2024
Tooling

DC Design Standards knowledge base

Curated knowledge base of 2,130 DC design standards, drawings and reference documents across seven site codes. Used internally and by clients during design and review.

2,130 files7 DC sitesLive
Get started

Tell me about the operation.

Thirty-minute call, no pitch, no obligation. Bring your pain points, your floor plan, or just your frustration — I'll give you an honest read on whether I'm the right person to help, and if I'm not, I'll usually know who is.

Email Jason directly
BasedNorthern Beaches, Sydney · AEST
CoverageAustralia-wide · desktop & on-site
EngagementFlat-rate diagnostics, design & delivery